Thank you for shopping at Urban Vastra.
If, for any reason, you are not completely satisfied with your purchase, we’re here to help.
1. Returns
You have 7 days from the date of delivery to request a return.
To be eligible for a return:
- The item must be unused and in original condition
- The item must be in original packaging
- Tags must be intact
- Proof of purchase is required
2. Non-Returnable Items
- Innerwear and accessories (if applicable)
- Items purchased during clearance or sale
- Customized or altered products
3. Refunds
Once we receive and inspect your return:
- You will be notified via email
- If approved, refund will be processed within 5–7 business days
- Refund will be credited to original payment method
4. Exchange
We only replace items if:
- They are defective or damaged
- Wrong product was delivered
5. Return Shipping
- Customers may be required to bear return shipping charges unless the product is defective
6. Contact Us
For return requests, contact us:
Email: info@urbanvastra.in
Phone: +91-XXXXXXXXXX